Frequently Asked Questions
How can I navigate around a building?
Which web browser can I use?
There are three ways to navigate around a building:
I'm getting a '404 Unauthorized' error, what's wrong?
To view the buildings we recommend you to use one of the following browsers:
- Chrome (version 18 or higher)
- Firefox (version 4 or higher)
- Opera (version 15 of higher)
- Internet Explorer (version 11 or higher)
The viewer is reacting slow, how can I improve this?
If refreshing the page does not help, your browser is probably blocking 'third-party' cookies.
Follow the instructions for your browser to solve this problem:
- Click Safari in the menu bar
- Click Preferences
- Open the Privacy tab
- For the option Cookies and website data, select Always allow*
*On older versions of Safari, for the option Block cookies
, select Never
Safari (iPhone/ iPad)
- Tap Settings
- Tap Safari
- Tap Block cookies
- Select the option Always allow
- Open the Chrome menu in the upper right of the window
- Click Settings
- Click Show advanced settings
- Open Content settings
- Ensure the checkbox labelled Block third-party cookies and site data is unchecked
- Open the settings menu (cog menu) in the upper right of the window.
- Click Internet Options
- Open the Privacy tab
- Click and drag the slider to Medium
I want to upload a virtual building. How can I do this?
You can choose several options. To enhance the viewer performance change the settings under ‘Performance & appearance’ to:
- Ghost hidden object: on
- Smooth navigation: on
- Ambient shadows: off
- Anti-aliasing: off
- Progressive model display: on
To publish virtual buildings on BLDNG360 you'll need an account. Your can choose for a free personal account or a company account.
Once you have created an account, log in, go to 'my buildings' and click on 'add new building'.
Within just 3 simple steps your building is published on BLDNG360.
I need an account, how do I get one?
I don’t want my building publically visible. What can I do?
Follow this link
to sign up for a free personal account
A company account gives you the option to publish private buildings. Only people who have the link can access your private building.
You can share this link with the ones you want to share it with.
I'm an active Social Media user, can I share my buildings?
Every building can be shared with Social Media. If you want to do this automatically you'll need a company account.
You can connect with your social media accounts on your 'account' page. When you publish a new building, it will automatically be posted on your connected social media channels.
Why do I need a company account?
With a company account you get many extra features. Take a look at the ‘feature list’ and decide for yourself.
I want a company account. How do I get one?
With a few simple steps you can request a company account. Click the 'subscribe' button, choose the subscription type and fill in your information. You will then be contacted soon by one of our employees.